No refunds! Unless it’s truly due to an extremely damage product. (I.e. lashes were torn, bottle was busted due to shipping, etc.) However, we package our products a certain way to avoid these incidents.

No returns or exchanges.

2-3 business days US 5-10 business days worldwide (it can go up to 20 days)

Please allow 1-2 days to be processed. If payment is processed by 2pm, your package can be shipped the same day.

Yes you can pick up the products if arranged with owner. If you do not have the owner’s number, please contact @eyecemink DM on Instagram. If owner doesn’t know you personally/ cannot do pickups that day she may refuse pick up.

Yes you can have the products delivered if arranged with owner. Choose pickup option on website and contact the owner. If you do not have the owner’s number, please contact @eyecemink DM on Instagram. If owner doesn’t know you personally/ cannot do deliveries that day she may refuse to do so.

You can track your order via the website in your member portal under My Orders or via email that was sent from Eyece Mink Lashes. Didn't receive the email? Contact us here or via DM on instagram @eyecemink.

Yes you can change anything that was incorrect but you have to contact us that there was a mistake and tell us the correction we need to make.

Your lashes will last depending on how well you keep them. Make sure to use the lash cleanser, brush out the lashes with the spooley, and remove the lashes off the tray and the glue off the lash band carefully.

If lashes are worn only a few times a month it can last up to 3-10 months.

Please watch video below!

No you cannot add the discount after the order was placed.

Instagram- @eyecemink Twitter- @eyecemink Facebook- Eyece Mink Lashes (@eyecemink)

Yes on our owner's YouTube page B.Jonesi. Link down below will have the latest video for you to watch. We have a detailed video of the owner applying the lashes on our Instagram page @eyecemink.